Shipping Policy

 

Timelines are estimates and exclude Sundays and public holidays. Product pages may show different timelines for specific items.

·       Shipping, COD and express-delivery charges are displayed before order confirmation.

·       Tracking is normally shared after dispatch and may take 24-48 hours to update.

·       Provide a complete address, correct PIN code and reachable phone number. Address changes are not guaranteed after packing or dispatch.

·       If tracking shows delivered but the package is missing, contact us within 48 hours after checking with household members, reception or security.

·       Refuse a visibly tampered package where possible. Report a damaged, wrong or incomplete item within 48 hours with photographs. An unboxing video is recommended but is not the only acceptable evidence.

·       If delivery fails due to an incorrect address, refusal or repeated non-availability, reshipping or actual non-recoverable logistics charges may apply where permitted.