Return and Refund Policy

Return window: Unless the product page states otherwise, submit an eligible request within 7 calendar days of delivery. Report transit damage, missing parts or a wrong item preferably within 48 hours.

Eligible issues: A wrong product, transit damage, missing essential components, dead-on-arrival product, verified manufacturing defect.

Condition: Unless damage or defect prevents compliance, the item must be unused, uninstalled and resaleable with its original packaging, seals, labels, manuals, accessories, freebies, serial number and invoice.

Items not returnable: Items damaged by incorrect installation, misuse, impact, liquid, unauthorised repair or selection of an incompatible model. These exclusions do not remove remedies for a verified wrong, damaged, defective or unsafe product.

Process: Contact info@gadguru.com with the order number and clear photographs or video. Complete reasonable troubleshooting where requested and wait for return instructions before sending the item.

Refunds: Approved refunds are normally initiated within 5-7 business days after inspection or cancellation confirmation. Prepaid refunds go to the original payment method; COD refunds may be issued by bank transfer or UPI. Banking timelines may be additional.